Tampa Bay
Duke Energy FL - Ulmerton West Substation
15.06
15.06
Features
Wheelchair accessible parking lot
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This location is a construction and development site, as well as an electric utility company. Unfortunately, the accessibility features are limited to a wheelchair-accessible parking lot. The location is co-branded with Duke Energy FL - Ulmerton West Substation.The clients have provided a lot of feedback, but it's all negative. They mention poor customer service, outrageous rates, and long-lasting power outages. Many clients have expressed frustration with the company's lack of response and communication during outages.There is a notable exception, where one client received prompt and professional service from Logan, who restored their power within a couple of hours.The clients have also mentioned that the company's prices are high, and they wish there was more competition in the market. Some have even suggested that the company's greed is the reason for their poor service.It's clear that the company has some issues to address, including improving customer service and communication during outages. The clients are also looking for more affordable options and better infrastructure to prevent power outages.The lack of communication and response during outages seems to be a major issue, with many clients expressing frustration and disappointment. It's essential for the company to take steps to improve this aspect of their service.
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