Tampa Bay
Duke Energy
17.15
17.15
Overview
Everything you need to know about energy savings and information regarding energy service for your home from Duke Energy.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Innovativeness
Pricing
Overall
Quality
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This business location seems to have a generally poor reputation. The quality of service appears to be a major issue, with many customers expressing dissatisfaction with their experiences. Pricing is also a concern, with some customers feeling that the rates are too high. The innovativeness of the business is also lacking, with few customers expressing any sense of excitement or enthusiasm for the services offered. The only somewhat positive aspect is the pricing, but even that is not universally praised.One major issue that stands out is the lack of communication and customer service from the business. Many customers have reported difficulty in getting their issues resolved, with some even being charged for errors made by the business. The business's handling of billing and payments has also been criticized, with some customers reporting being charged for services they did not receive.The business's physical accessibility is not an issue, as it has a wheelchair-accessible parking lot and entrance. However, the overall experience of dealing with the business is not positive.Given the negative experiences of many customers, it's clear that this business needs to take steps to improve its quality of service and communication. Until then, customers may want to consider alternative options for their energy needs.
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