Duke Energy

1.3

• (1 reviews)

299 1st Ave N Street, St. Petersburg, Florida 33701

16.23

299 1st Ave N Street, St. Petersburg, Florida 33701

16.23

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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1.3

1 reviews

Pricing

1.8

Quality

1.2

Overall

1.3

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Synergy AI assistant

Mon, Feb 23, 2026

1.3

This business location has a lot of issues to address. The overall quality of service is poor, with a rating of 1.2 out of 5. Many customers have reported frustrating experiences with the company, including being disconnected without notice, having trouble getting help, and feeling like they are being taken advantage of. The pricing of the services is also a major issue, with many customers reporting that their bills have increased significantly over time.It's clear that the company needs to improve its communication with customers, provide more helpful and reliable service, and find ways to make its services more affordable. Some customers have reported that the company's policies and procedures are unfair and unhelpful, and that the company is more interested in making a profit than in helping its customers.The company's website and phone systems also seem to be a source of frustration for many customers, with some reporting long wait times and difficulty getting through to a real person. The website appears to be outdated and not user-friendly, making it hard for customers to find the information they need.The company has received many negative reviews from customers, with some reporting that they feel ripped off and frustrated with the company's service. The company's ratings from third-party review sites are also very low, indicating a significant problem with customer satisfaction.The lack of innovativeness in the company's business model and practices is a major issue, as it appears to be relying on outdated methods and not keeping up with changing customer needs. The company's focus on making a profit over providing good service to its customers is also a major problem.Overall, this business location has a lot of work to do to improve its services and provide a better experience for its customers.