Tampa Bay
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DriveTime Used Cars
7.44
7.44
Overview
Used Car Shopping & Simple Auto Financing solutions start here. Choose from 10,978 vehicles and Apply Online now!
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NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
In-store shopping
Buys used goods
Used goods
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Innovativeness
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The location of DriveTime in Tampa City provides a positive experience for customers. A majority of customers praise the staff, especially Joey and Victoria, for their excellent customer service, professionalism, and ability to find the perfect car for their needs. Many customers appreciate the smooth and stress-free car-buying process, with some even mentioning that they were able to get a better deal than expected. The location offers a wide selection of vehicles, with many customers finding their dream car or a reliable vehicle that meets their needs.However, there are some concerns about the quality of the vehicles sold. Some customers have reported mechanical issues with their cars, such as burnt oil and cracked bumpers, which has led to a lower quality score. Additionally, some customers have mentioned that the vehicles are not thoroughly inspected before being sold, which can be a concern for buyers.Overall, the location is a good option for customers looking for a hassle-free car-buying experience, but potential buyers should be aware of the potential issues with vehicle quality.The staff at the location are highly praised for their customer service skills, with many customers mentioning that they were patient, knowledgeable, and willing to work with them to find the perfect car. The staff's ability to explain the process and answer questions clearly has made the car-buying experience more enjoyable for customers.The pricing at the location is generally considered to be fair, with many customers feeling that they got a good deal on their vehicle. However, some customers have mentioned that the prices can be a bit high, which has led to a slightly lower pricing score.The location's innovativeness is average, with some customers mentioning that the staff was able to find them a better deal than expected, but others felt that the process was not very innovative or unique. Overall, the location provides a solid car-buying experience, but may not stand out from other dealerships in terms of innovation.One issue that stands out is the quality of the vehicles sold. While many customers have reported positive experiences with their vehicles, others have reported mechanical issues, which suggests that the location may need to improve its vehicle inspection process to ensure that customers are getting reliable vehicles.
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