Dream Support's location on W Kennedy Blvd Boulevard has mixed reviews from customers. While some praise the support coordinators for being caring and responsive, others have had negative experiences with unresponsive coordinators and neglectful treatment. The agency seems to have issues with communicating effectively with families, leaving some feeling like they're getting the runaround. One customer felt like they were being cherry-picked for cases, while another was left without support despite initial promises. On the other hand, some customers have had positive experiences with prompt communication and helpful support. The agency's lack of transparency and responsiveness is a major concern for many families. It's essential for the agency to address these issues to provide better service to its clients. However, there's also a concern about the agency's ability to keep up with its capacity, with some customers feeling like they're being turned away due to a full patient load. Despite this, the agency's pricing is a strong point, as one reviewer noted.