The overall experience at Dragonfly Dental of Port Charlotte is very positive. Patients praise the friendly and welcoming staff, who are professional, attentive, and kind. Dr. Matthew Navidomskis is particularly commended for his excellent bedside manner, thorough explanations, and gentle care. The office is clean, well-organized, and equipped with state-of-the-art technology.Many patients appreciate the practice's transparent pricing and scheduling policies, which include estimated costs and follow-up appointments without requesting them. Some patients have reported anxiety or fear about visiting the dentist, but the staff at Dragonfly Dental has been able to ease their concerns and make them feel comfortable.Some criticisms are mentioned, including one patient who reported being taken advantage of by the practice and another who experienced poor customer service. However, these instances are not representative of the overall experience at the practice.One major issue is the communication with insurance companies. One patient mentioned that the practice required payment before seeing the patient and then told the patient that their insurance would not cover the procedure after they had already paid. Another patient reported that the practice did not respond to calls or messages to schedule an appointment.Despite these issues, the majority of patients have had positive experiences at Dragonfly Dental of Port Charlotte. Patients praise the practice for its professionalism, kindness, and excellent care. The practice has also received high ratings and positive reviews from multiple sources, including online review platforms and word-of-mouth recommendations.