This eye care location in Kissimmee City is a top-notch establishment. The staff is extremely friendly and efficient, making the overall experience pleasant. The doctor takes the time to explain everything in a simple manner, which helps alleviate any concerns. Top-notch care and attention to detail are guaranteed here. The location is easily accessible with a wheelchair-friendly entrance, parking lot, and restroom. Dr. William Roberts is the main practitioner, and he is highly skilled and knowledgeable in his field. The staff uses both debit and credit cards for payments, making it convenient for customers. However, there is an issue with the waiting time being slightly long, which can be improved upon to give customers a more efficient experience.