Tampa Bay
Dr. Wendellenna S. Mays, MD
62.41
62.41
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The medical service location at Building 3175, Citrus Tower Blvd Boulevard, Clermont City has received mixed reviews from patients. While some patients have praised Dr. Wendellenna S. Mays, MD and her staff for their care and compassion, others have expressed disappointment and frustration with the business practices.The staff is often described as friendly, courteous, and professional. Patients have praised the doctor for taking the time to listen to their concerns and for being thorough in her care. The staff is also commended for their prompt and timely care.However, several patients have expressed concern about the lack of flexibility with appointment scheduling and limited hours of operation. Some patients have also reported difficulty in getting a response from the office or being told that Dr. Mays is not accepting new patients, only to later find out that she has closed her practice without notice.One major issue that has been reported by several patients is the lack of communication and transparency. Patients have reported not receiving notice of Dr. Mays' decision to close her practice, and instead finding out through a patient portal or email. This has caused significant inconvenience and frustration for patients who were relying on Dr. Mays for their medical care.Overall, while some patients have had positive experiences with Dr. Mays and her staff, the lack of communication and transparency, as well as the limited hours and inflexible appointment scheduling, have detracted from the quality of service. It is essential for the medical service location to address these concerns and improve their communication with patients to ensure a better overall experience.
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