The location is a medical service providing neurology services. It has a relatively high overall rating of 4.2. The quality of care is highly rated at 4.0, indicating that patients receive competent and effective medical treatment. The pricing is moderate, with a rating of 4.5, suggesting that patients find the costs to be reasonable. The innovativeness of the services is also rated highly at 4.5, indicating that the location stays up-to-date with the latest medical advancements and technologies.
One major issue at this location is the inconsistent behavior of Dr. Thornley, who is sometimes described as rude, unfriendly, and unprofessional. Some patients have reported feeling rushed or not heard during their appointments. On the other hand, many patients have also praised Dr. Thornley's thoroughness, knowledge, and compassion, indicating that she is a skilled and caring physician when she is willing to take the time to listen to her patients. The office staff, particularly Mia, is often praised for being friendly and helpful.
The location has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to patients with mobility issues. The office is open on weekdays from 9:00 AM to 1:00 PM, and appointments are recommended but not always required. Payments are accepted through NFC mobile payments, debit cards, and credit cards.
Overall, while this location has its strengths and weaknesses, it appears to be a solid choice for patients seeking neurology services. However, patients should be prepared for the possibility of inconsistent behavior from Dr. Thornley and should communicate their needs and concerns clearly to ensure they receive the best possible care.