Tampa Bay
Dr.Vidales DMD
36.44
36.44
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Appointments recommended
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This business is a well-known dental clinic in Lakeland City, offering a range of services including orthodontics, cosmetic dentistry, and general dentistry. The clinic is conveniently located on Shimmering Dr Drive and has a wheelchair-accessible entrance, parking lot, and restroom. The staff is friendly and courteous, as reflected in the high rating from a satisfied client.However, a client had a negative experience with the previous owner, Dr. Mateo Vidales, accusing him of being an extortionist who charged a deductible and never completed the work. The client also alleged that the doctor had sold the clinic and was no longer working there, but had still charged the client's insurance for services not received. The owner responded, explaining that the payment was made to the new owner and that he had been in contact with the client, offering to refund the amount paid.The clinic has a 4.0 rating on third-party review sites, indicating a generally positive experience for clients. However, the negative review raises concerns about the previous owner's behavior and the potential for conflict with clients. It's worth noting that the new owner has taken steps to resolve the issue with the client, which is a positive sign for the clinic's commitment to customer satisfaction.Overall, this clinic has a good reputation, but it's essential for clients to be aware of the previous owner's issues and the steps being taken to address them.
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