Dr. Victor Hong, MD

3.9

• (1 reviews)

4107 W Spruce Street, suite 100, Tampa, Florida 33607

4.14

4107 W Spruce Street, suite 100, Tampa, Florida 33607

4.14

See All photos

Directions

Call now

Website

Overview

Neuropsychiatric Institute (NPI) has provided Tampa behavioral health services for 45+ years through qualified Psychiatrists, Psychologists and Counselors.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Photos & videos

See All

Reviews

Submit a review

3.9

1 reviews

Overall

3.9

Quality

3.4

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

3.9

This Neuropsychiatric Institute (NPI) has been serving Tampa's behavioral health needs for over 45 years. Despite its long history, the institute has had its share of issues. Many reviewers have praised Dr. Hong, a leading psychiatrist, for his exceptional listening skills, vast knowledge, and kind demeanor. However, the front desk and administrative staff have been criticized for being unprofessional, rude, and inefficient. Some patients have reported long wait times, dropped calls, and difficulty reaching the office.While the office itself is wheelchair accessible and features a restroom, the parking lot, and entrance, the amenities are limited, with no notable additional features. The working hours seem to be standard, with some flexibility on Fridays.The variety of services provided by the institute, including appointments, counseling, and medication, seems to cater to a wide range of clients. Dr. Hong's commitment to helping his patients achieve independence and find solutions to their problems is particularly noteworthy. However, the inconsistent quality of care and services, particularly from the administrative staff, raises concerns.One of the most significant issues is the front desk's ineptitude, which has been reported by several reviewers. They seem to lack basic communication skills, often putting patients on hold, transferring calls to each other, and dropping calls altogether.Despite these challenges, the Neuropsychiatric Institute has its strengths, particularly in the area of innovation. Dr. Hong's approach to treating patients and his commitment to finding holistic solutions set him apart from other healthcare providers. However, the institute's inability to address the issues with its administrative staff and provide a more consistent quality of care is a major concern.In summary, while the Neuropsychiatric Institute has a long history of providing behavioral health services, its inconsistent quality of care and services, particularly from the front desk, raises concerns. The institute's strengths, particularly in innovation and Dr. Hong's exceptional care, make it a viable option for patients seeking help.