The location is a medical service providing gastroenterology and gastroenterologist services. The office is located in a convenient spot, with a suite number and address provided. The staff seems to be available during standard business hours, and appointments are recommended. The office accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. The location also has wheelchair-accessible facilities, including a restroom, parking lot, and entrance. The co-brand is Dr. Tonantzin Matheus.
However, several patients have reported issues with their experiences. Some have complained about poor communication and follow-up care, with one patient stating they received no response to their repeated calls and messages. Another patient reported being abandoned after payment was made. Some patients have also reported mixed feelings about the quality of care received, with one patient stating that Dr. Matheus was dismissive and defensive.
On the other hand, many patients have reported positive experiences, praising Dr. Matheus and her staff for their exceptional care and professionalism. Several patients have mentioned feeling comfortable and confident with Dr. Matheus, and have expressed gratitude for her expertise and kindness.
One major concern is the lack of consistency in patient care. Some patients have reported being treated poorly, while others have received exceptional care. This inconsistency is concerning, as it may indicate issues with communication and teamwork within the office.
The location's innovativeness is unclear, as there is no information provided about any new or unique services offered. The office seems to stick to standard medical practices, which may not be enough to set it apart from other medical service providers.
Overall, the location has its strengths and weaknesses. While some patients have reported positive experiences, others have reported poor communication and follow-up care. The lack of consistency in patient care is a major concern, and the location's innovativeness is unclear.