Tampa Bay
Dr. Thomas Mathew
75.96
75.96
Overview
View our medical providers at the Summerfield/The Villages Office of Gastroenterology Associates, specializing in gastroenterology in Ocala, Florida.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Innovativeness
Overall
Quality
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This medical service location has received mostly positive reviews from patients. They praise Dr. Thomas Mathew for being knowledgeable, caring, and patient, especially during endoscopies and colonoscopies. The staff is often described as friendly, well-organized, and knowledgeable. Dr. Mathew takes the time to explain everything in detail and puts patients at ease during the procedures. However, there are some issues with scheduling and communication, with a few patients feeling ignored or having a poor experience with the office staff. One patient had a particularly bad experience with Dr. Mathew, feeling that he was rude and uncaring, which led to a negative outcome. Overall, the location seems to provide good quality care, but there is room for improvement in terms of communication and patient experience. The office is wheelchair accessible, and they accept various payment methods, including NFC mobile payments, debit cards, and credit cards. They also have amenities like a restroom and make appointments recommended. The only highlighted issue is the inconsistent communication and patient experience, particularly with the office staff.
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