The Pediatric ENT clinic in Odessa City provides a range of medical services, including otolaryngology care for children. They have a wheelchair-accessible entrance, which makes it easy for patients with mobility issues to access their services. The clinic is led by Dr. Thomas M. Andrews, MD, a well-established and reputable physician in the field.The staff at Pediatric ENT seem to be friendly and caring, as evidenced by a 5-star review from a parent whose child underwent a successful surgery at the clinic. The parent praised the staff for being "very friendly and caring" and for ensuring that everything ran smoothly on the day of the surgery.However, there are some issues with communication and consistency at the clinic. A parent who left a 1-star review reported experiencing significant delays and confusion due to misinformation provided by the staff. They also felt that the clinic was unprofessional and inconsistent in their communication. The parent was particularly frustrated by the fact that they were given conflicting information by different staff members and that the nurse who called them back to inform them that they should find another ENT was distracted and unprofessional.The clinic has a high rating of 4.2 based on third-party ratings, which suggests that most patients have a positive experience at the clinic. However, the negative review highlights the importance of effective communication and consistency in a medical setting. Overall, the Pediatric ENT clinic seems to be a good option for parents seeking otolaryngology care for their children, but they should be aware of the potential for communication issues and make sure to ask questions and clarify any concerns they may have.One issue that stands out is the inconsistent and unprofessional communication from the staff, which can lead to confusion and delays in care.