Tampa Bay
Dr. Thomas J. Ruane - Venice Urology
63.93
63.93
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
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Venice Urology seems to be a decent medical service with some areas of improvement. The office is wheelchair accessible, which is a plus, and has a clean and efficient check-in process. Dr. Ruane is knowledgeable and compassionate, and some patients have reported feeling comfortable with him explaining their conditions and treatment options.However, there have been some issues with communication and customer service. Some patients have reported difficulty in getting appointments, and others have been hung up on or received rude responses from staff. The office's handling of patient records and requests for information has also been a point of contention.Additionally, there have been some concerning cases of patient care, including a patient who experienced repeated kidney damage and infections due to allegedly inadequate care from Dr. Ruane's office. This incident highlights the need for better communication and follow-up between medical staff and patients.While the office's amenities, such as NFC mobile payments and wheelchair-accessible restrooms, are convenient, they do not compensate for the poor communication and customer service issues. It's essential for Venice Urology to address these concerns and improve patient care to maintain a high level of quality and innovativeness in their services.Patients should be aware of the potential risks and carefully evaluate their options before choosing this medical service. With some improvements in communication and patient care, Venice Urology could become a top-rated medical service in the area.
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