Tampa Bay
Dr. Thomas Brown
75.28
75.28
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Quality
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The Endoscopy Center of Ocala has a high-quality reputation, evident from its 4.6-star rating on third-party platforms. Client reviews praise Dr. Thomas Brown's excellent bedside manner, expertise, and kindness. The staff is also commended for being friendly, efficient, and professional. However, there is an issue with front office staff being unfriendly, as noted in one of the reviews.
The center offers convenient features, including wheelchair-accessible parking, entrance, and restroom. It accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. Appointments are recommended, and the center is open for consultations and procedures.
The overall experience is generally positive, with many clients expressing gratitude for Dr. Brown's skills and care. He is described as having a positive, energetic personality, and his staff is praised for their kindness and professionalism. However, the front office staff's behavior has been an issue for one client, who felt ignored and left waiting for an extended period.
To address the issue with the front office staff, the center could consider retraining or hiring more staff to ensure a more welcoming and efficient experience for clients. Despite this issue, the Endoscopy Center of Ocala remains a well-regarded destination for gastrointestinal care, thanks to Dr. Brown's exceptional skills and dedication to patient care.
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