The place has its good and bad sides. The quality of service is generally quite good, with some reviewers praising the doctor's expertise and care for children. Dr. Declue is described as kind, patient, and thorough, which makes a significant difference for patients and their families. He takes the time to explain things to kids in a way they understand, which is impressive. However, some reviewers had negative experiences with the staff, citing rudeness, long wait times, and poor communication. This inconsistency in staff performance is a concern, as it can impact the overall experience. On a positive note, the place seems to be doing well in terms of accessibility, with wheelchair-accessible restrooms, parking, and entrance. It's also good to see that they accept various payment methods, including NFC mobile payments. One issue that stands out is the difficulty in getting through to the staff on the phone, with some reviewers experiencing long hold times or being left on hold. This can be frustrating and may be worth addressing.