This location seems to be a medical service provider, specifically an infectious disease physician, which is a serious and sensitive area of expertise. However, the mixed bag of customer reviews raises some concerns. On one hand, the location has a good reputation for being caring and professional, as seen in the glowing review from 09/28/2018. The staff is described as "incredably caring" and the doctor is praised for being a "very humble man".On the other hand, there are several negative reviews that highlight issues with the office staff's professionalism and availability. One reviewer was left hanging on the phone multiple times, and another had to wait an excessive amount of time for their appointment. This lack of reliability and responsiveness can be a significant issue for patients who need timely and caring medical attention.There are some good features of the location, such as the availability of debit and credit card payments, wheelchair accessibility, and appointments recommended. However, the absence of any information on pricing makes it difficult to assess the cost-effectiveness of the services offered.The main issue here seems to be the inconsistency in the quality of care and service provided by the office staff. While some patients have had positive experiences, others have been left feeling neglected and frustrated. To improve, the location could focus on providing more reliable and responsive service to all patients, regardless of their specific needs or concerns.One major red flag is the doctor's apparent refusal to acknowledge the patient's condition, as seen in the review from 04/07/2023, where the doctor insisted it was "long haul covid" despite the patient having records to prove otherwise. This kind of misdiagnosis or dismissal of a patient's concerns can be serious and potentially life-threatening.