USF Health is a well-established medical service located in Tampa City. The hospital's focus on improving overall health, from the environment to the individual, is a positive aspect of its operations. The presence of Dr. Shih S. Liu, MD, a neurosurgeon, is a significant benefit for patients requiring neurosurgery. However, there have been some concerns raised about the quality of care provided by Dr. Liu, particularly in a case where a patient experienced poor results following a lumbar fusion surgery in 2001. This raises questions about the hospital's attention to follow-up care and patient outcomes. The hospital's wheelchair accessibility features are a positive aspect, ensuring that patients with mobility issues can easily access the facility. The availability of NFC mobile payments, debit cards, and credit cards for payment is also convenient. The recommended appointments feature allows for a smoother and more efficient experience for patients. One major issue, highlighted by a patient's experience, is the hospital's handling of complications and follow-up care. This is a significant concern that needs to be addressed to ensure that patients receive the best possible care. Overall, while USF Health has its strengths, it must focus on addressing the quality of care and patient outcomes to maintain a higher rating.