This medical practice has received high praise from many patients. Dr. Shama Masani and her staff are known for their exceptional care and attention to each patient's individual needs. The practice is proud to be a safe and welcoming space for patients of all backgrounds, particularly the LGBTQ+ community. With a strong focus on patient-centered care, the team takes the time to listen and understand each patient's concerns. They also offer a variety of amenities, including on-site parking, a wheelchair-accessible entrance, and a gender-neutral restroom.Many patients have praised Dr. Masani's bedside manner, saying that she is kind, caring, and takes the time to explain complex medical issues in a way that is easy to understand. She is also highly knowledgeable and has helped patients manage a range of health conditions, from diabetes to kidney cancer. However, one patient did express concern about the practice's billing policies, citing high fees and difficulty in getting prescriptions renewed on time.Overall, this medical practice has a reputation for providing high-quality care in a welcoming and inclusive environment. While there may be some issues with billing and communication, the team's commitment to patient-centered care and their passion for helping their patients is clear. It's worth noting that the practice is located in a convenient and accessible location, making it easy for patients to get the care they need.The one notable issue with this practice is the billing controversy, where one patient felt overcharged and had difficulty getting prescriptions renewed on time. This suggests that the practice may need to work on improving their billing and communication policies to ensure that all patients feel valued and supported.