This medical service location has generally received positive reviews from patients. The doctor, Dr. Sean Castellucci, is highly praised for his bedside manner, professionalism, and willingness to take the time to explain medical procedures and results. Patients appreciate his kindness, empathy, and ability to make them feel at ease.
However, some patients have mentioned issues with communication, such as difficulties in getting through to the office by phone or getting timely responses to messages. One patient reported that the phone system is "awful" and that they had to go through multiple options before being able to leave a message. Another patient mentioned that the office staff can be "downright mean" when dealing with patients.
Despite these issues, the majority of patients have been satisfied with their experience at this medical service location. They appreciate the doctor's expertise and the thoroughness of his exams. Patients also praise the staff for being friendly and helpful, and for making them feel welcome and cared for.
Overall, while there are some areas for improvement in terms of communication, the medical service location is well-regarded for its high-quality care and compassionate approach to patient treatment.