Tampa Bay
Dr. Santiago D. Morales , MD
12.36
12.36
Overview
Personalized care for adults 65+. Learn more about our services!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Quality
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The location is dedicated to providing medical services, specifically family practice, which caters to adults aged 65 and above. The medical group, led by Dr. Santiago D. Morales, MD, claims to offer personalized care, as evident from the website's description. The office has a wheelchair-accessible entrance, parking lot, and restroom, indicating a commitment to accessibility. The staff seems friendly and efficient, as highlighted in several positive reviews. The doctor and his team are praised for being patient, kind, and caring. However, a few negative reviews mention disorganization and unresponsiveness from the administrative staff, which could be a significant issue. One review highlights a major problem with the office's practice changing, resulting in disorganization, cancelling appointments, and ignoring important paperwork. Another review describes an attempt to scam patients, which is a significant concern. It appears that there is some inconsistency in the quality of service provided, which may be due to the transition to a new medical group or changes in staff. The office's ability to handle administrative tasks efficiently seems to be a major concern.
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