This pediatric care center has received overwhelmingly positive reviews from patients and parents. The staff is described as friendly, welcoming, and caring, making parents feel at ease. Dr. Rolando Garcia is praised for his exceptional medical expertise, patience, and kindness when dealing with children. He takes the time to explain medical conditions and treatment options to parents, which is highly valued. The staff is also commended for their efficiency, professionalism, and ability to handle medical emergencies.However, there have been some issues with wait times, which have been reported by several patients. Some have waited for over two hours to be seen, which can be frustrating and may cause concern for parents with anxious or sick children. It's worth noting that Dr. Garcia's popularity may contribute to the long wait times.While some parents have expressed disappointment with the wait times, the vast majority of reviewers have praised the center's excellent care, staff, and facilities. The center has a clean and welcoming environment, and the staff is attentive and accommodating.One notable negative review highlighted a doctor's behavior as unprofessional and unacceptable, but the center's management responded promptly and apologized for the incident. It's essential for parents to be aware of the potential wait times and to plan accordingly. Overall, BigBend Pediatric Care is a reputable and caring medical center that provides top-notch pediatric care, and it's worth considering for families in the area.