The clinic, Urology Professionals of West Florida, offers a range of urological services, including treatments for erectile dysfunction, infertility, and incontinence. The clinic's specialties include male and female urinary problems. The staff is knowledgeable and available to answer patients' questions, but some patients have reported long wait times.Some patients have praised the clinic's Dr. Rabinowitz, stating that he is a wonderful doctor who explains things clearly and has a professional but approachable manner. However, others have had negative experiences, including being dismissed by staff, having prescriptions filled incorrectly, and being told that they would not be seen due to the doctor's schedule.The clinic's facilities are wheelchair accessible, and payments can be made via NFC mobile payments, debit cards, or credit cards. Appointments are recommended and usually required.Some patients have reported that the clinic's staff can be unprofessional and rude, while others have praised the staff for being friendly and helpful. There have been reports of staff making fun of patients and dismissing their concerns.The clinic's hours of operation are Monday to Friday from 8:30 am to 5:00 pm, with no weekend hours.A particular issue that has been highlighted by some patients is the clinic's inconsistent communication and lack of follow-through with patient care. Some patients have had their appointments canceled or postponed without notice, and others have experienced difficulties getting their prescriptions filled or getting follow-up appointments.