The doctors at Carrollwood Optical are welcoming and take the time to listen to their patients' concerns. The office itself is modern and well-equipped. You can make appointments in advance, which is recommended. Unfortunately, the office is not open on Thursdays and Fridays. The staff is friendly and the service is professional. The payment methods are convenient, including NFC mobile payments, debit cards, and credit cards. The office is wheelchair accessible, which is a plus.However, there was a reported issue with a doctor's unprofessional behavior and mistakes during an eye exam. It's worth noting that the office has a co-branding with Dr. Rebecca Sims, who seems to be highly praised by her patients. Overall, the experience is generally positive, but it's essential to be aware of the potential issue with the doctor's behavior.