This medical service location has both its strengths and weaknesses. The urology services are provided by Dr. Raviender Bukkapatnam, who has received overwhelmingly positive reviews from his patients. Many clients praise his exceptional care, kindness, and expertise. He has successfully treated patients with various urological issues, including kidney stones, BPH, and incontinence.The location is well-equipped, with features such as wheelchair accessibility, restrooms, and NFC mobile payments. The staff is friendly and welcoming, with some patients mentioning the exceptional care of nurse practitioners and medical assistants.However, some clients have raised concerns about the office's responsiveness to phone calls and messages. A few patients have reported difficulties in getting a call back or scheduling appointments, which can be frustrating, especially for those who are seeking urgent medical attention.Despite these issues, the overall rating of 4.2 reflects the positive experiences of most clients. Dr. Bukkapatnam's exceptional care and the office's friendly staff make it a reputable medical service location in Tampa City.One notable issue is the difficulty in getting in touch with the office. Several clients have mentioned the need to leave multiple messages or wait for extended periods to receive a call back. While this may be an isolated issue, it is worth noting for potential patients who may be seeking prompt attention.Overall, this medical service location offers high-quality urological care, but its responsiveness to client needs requires improvement. With a focus on addressing this issue, the location can continue to provide excellent care to its patients.