Tampa Bay
Dr. Patrick J. Horan, MD
3.93
3.93
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Innovativeness
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This business has an excellent overall reputation, with patients praising the quality of care provided by Dr. Patrick J. Horan, MD, and his staff. The clinic offers a range of services, including appointments and treatments for orthopedic conditions. Payments can be made via NFC mobile payments, debit cards, and credit cards. The clinic is wheelchair accessible, with accessible restrooms, parking lots, and entrances. Patients appreciate the friendly and helpful staff, as well as Dr. Horan's bedside manner and willingness to take the time to explain procedures and treatments. However, there are some complaints about the initial phone call experience, with one patient expressing frustration with the receptionist's attitude. Additionally, some patients have reported issues with scheduling appointments, with one patient claiming to have been canceled multiple times. Overall, the business has a strong reputation for providing quality care, but may need to work on improving customer service and communication. One major issue that stands out is the need for improved customer service, particularly in regards to phone communication and appointment scheduling.
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