The business seems to be a reputable medical service provider, with a wide range of positive reviews praising the quality of care and the compassion of Dr. Shah. Many reviewers have expressed their appreciation for his understanding and listening skills, which has helped them feel comfortable and at ease during their appointments. Several reviewers have also praised the doctor's expertise and professionalism. On the other hand, there are some negative reviews that highlight issues with the office staff, such as rudeness, incompetence, and poor communication. Some reviewers have also mentioned long wait times and difficulty in scheduling appointments. However, it's worth noting that Dr. Shah seems to be highly regarded, and many reviewers have mentioned that they would continue to see him despite some issues with the office staff.
The business has a wheelchair-accessible restroom, parking lot, and entrance, making it a welcoming environment for people with disabilities. The working hours are limited, with Friday being the only day with set hours, and the rest of the week being closed or with unclear hours.
There have been some issues with scheduling appointments and communication with the office staff, as mentioned in some negative reviews. One reviewer reported being told they were "faking" their symptoms by a receptionist, which is a serious concern and a clear issue.
Overall, the business seems to have a good reputation, but there are some areas that need improvement, particularly with regards to the office staff and communication.