Tampa Bay
Dr. Nicole Martino
Dentist
17.39
17.39
Overview
Experience top-quality dental care in Seminole, FL with IDS. From general dentistry to advanced treatments, we provide expert, compassionate care for your smile.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Gender-neutral restroom
Appointments recommended
Appointment required
Photos & videos
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Overall
Quality
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This dental practice, IDS of Seminole, has a mixed reputation. On one hand, the staff is described as sweet and compassionate, with Dr. Nicole Martino going above and beyond to care for her patients. She is praised for being realistic, thorough, and kind, with a special case approach for those in need. The office is also LGBTQ+ friendly and has a wheelchair-accessible entrance, seating, restroom, and parking lot.However, there is a concerning issue with the billing practices of the office. One patient reported being quoted a price of $500 out-of-pocket, only to find out that their insurance would cover the entire cost. The office was accused of using a non-legitimate billing code to increase the patient's out-of-pocket costs. When the patient was unable to pay, the office stopped responding to their requests.Another patient had a similar experience, feeling that the office was trying to overcharge them for services. They also reported that the office's response to a patient with cancer who had to postpone their treatment was to send a pre-authorization for $8,500 to the patient's insurance company, without taking the patient's situation into account.The office's reputation is also marred by a lack of transparency and a disregard for patient needs. The patients who have reported negative experiences with the office have been met with a lack of response or apology, leading to a sense of distrust and frustration.Overall, while IDS of Seminole has some strengths, its weaknesses and inconsistencies in billing practices and patient care make it a questionable choice for dental care.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Dentists
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