Tampa Bay
Dr. Michael D. Moore, DO
37.11
37.11
Overview
HCA Florida Healthcare's network of 50 hospitals is recognized as one of the largest health systems in Florida with a mission to deliver high-quality healthcare.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Innovativeness
Pricing
Quality
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This location has its fair share of positive and negative experiences. While some patients have reported receiving excellent care from Dr. Moore and Dr. Rao, others have complained about poor communication, rude staff, and difficulty in scheduling appointments. The front office has been criticized for not notifying patients of appointment time changes and not responding to calls. On the other hand, patients have praised the doctors for their bedside manner, knowledge, and ability to listen to their concerns.Despite these issues, the location has a rating of 4.0 from third-party ratings, indicating that some patients have had a generally positive experience. However, the inconsistent quality of care and communication has led to a lower overall score.The location's payment system and accessibility features are a plus, with the option to pay using NFC mobile payments, debit cards, and credit cards, as well as wheelchair-accessible restrooms, parking, and entrance.The location's working hours are standard, with the doctors available on Monday to Friday from 7:00 am to 4:30 pm. However, it's essential to note that the front office staff may not be available during these hours, and patients have reported difficulty in getting in touch with them.One major issue that stands out is the inconsistent communication and scheduling problems. Patients have reported being left on hold for hours, not receiving notifications of appointment time changes, and difficulty in getting in touch with the front office staff. This can be frustrating and lead to a poor overall experience.Overall, this location has the potential to provide excellent care, but the inconsistent quality of communication and scheduling needs to be improved.
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Hours
Closed
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Monday
Tuesday
Wednesday
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Saturday
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