Tampa Bay
Dr. Michael Alvarez
4.66
4.66
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
Innovativeness
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This location seems to provide a good balance of quality and innovativeness, but the pricing information is limited. The medical team, led by Dr. Michael Alvarez, appears to be highly skilled and dedicated, as evident from the clients' feedback. The doctor is described as thorough, caring, and attentive, which is a great asset for a healthcare provider. However, the front office staff has been reported to be rude and unaccommodating, which is a notable issue.The location has a wide range of amenities, including wheelchair accessibility and a clean restroom, making it easy for patients to access and navigate the facility. The availability of mobile payments and various credit card options is also a convenient feature.The clients' reviews suggest that the doctor is an excellent specialist in the field, providing wonderful care and going above and beyond for his patients. However, the negative feedback from one client highlights a potential issue with the front office staff being insensitive to patients' financial situations.To improve, the front office staff could benefit from being more empathetic and understanding of patients' concerns, especially regarding billing and scheduling.
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