This medical office has had numerous issues with staff behavior, with multiple reviewers citing rude and unhelpful front office staff, including an office manager and referral representatives. The issues with the staff are widespread and seem to be ongoing, as the problems date back to 2020. The staff's behavior has been described as arrogant, dismissive, and even abusive.On the other hand, some reviewers have praised Dr. Shah's medical care and his ability to listen to concerns. However, these positive comments are not enough to outweigh the many negative experiences.It's worth noting that the office's communication and response times have been slow, with one reviewer having to call multiple times to get a referral, and another reviewer waiting in pain for a referral to be processed.The office's accessibility and amenities are available, with on-site parking, a restroom, and a wheelchair-accessible entrance.However, the overall experience of this medical office is marred by the behavior of its staff, making it a difficult choice for patients.