Academic Alliance in Dermatology is a professional dermatology group in the greater Tampa Bay metro area, providing various services including general and cosmetic dermatology, aesthetic services, and Mohs surgery. The location has a wheelchair-accessible entrance, parking lot, and restroom, making it easily accessible for people with disabilities. Payments are accepted via debit and credit cards, and appointments are recommended to ensure a smooth experience.While the office staff seems to be pleasant and responsive, there are concerns about their handling of customer complaints. One client felt ignored by both the doctor and the office manager after expressing dissatisfaction with their treatment. However, other clients have had positive experiences with the office staff.Dr. Matthew Zook, MD, is a co-brand of the location and has received praise from clients for his knowledge, professionalism, and bedside manner. He has successfully treated a range of skin conditions, including autoimmune disorders and bullous pemphigoid.Despite the good reputation, there have been some complaints about the quality of care received. One client felt that the doctor did not take their concerns seriously and seemed uninterested in helping them. Another client was unhappy with the length of time it took to resolve their issues, citing months of waiting for responses from the office manager.It's worth noting that the location has working hours from Monday to Friday, 8:00 AM to 5:00 PM, with no services available on weekends.Overall, the location has some positive aspects, including its accessibility and payment options. However, there are also concerns about the quality of care and the office staff's handling of customer complaints.