This location of GenesisCare U.S. is a reliable place for receiving medical services, particularly for urological issues. The staff is generally knowledgeable and professional, with many patients expressing gratitude for their care and compassion.
Some patients have experienced long waiting times, but it seems that the doctors and staff are often busy and do their best to see patients in a timely manner. It's worth noting that the location is wheelchair accessible, with amenities such as restrooms and parking.
On the other hand, some patients have had issues with the office staff, citing unresponsive customer service and difficulty getting appointments. In one instance, a patient felt rushed through the examination process. The issue of lack of communication from the office staff is highlighted in several reviews.
The only issue that stands out is the inconsistency in the quality of service provided by the office staff. While some patients have reported excellent service, others have experienced long waiting times, unresponsive customer service, and difficulty getting appointments. It seems that the doctors themselves are generally well-regarded, but the office staff may benefit from additional training or support to improve their communication and service.