This medical service location has left a disappointing impression on some clients. The emergency care provided by Dr. Matthew Howell, MD, and his team has been marred by instances of poor manners, lack of empathy, and disrespect towards patients and their families. This is particularly concerning for individuals who are already vulnerable and in need of medical attention.Some clients have reported feeling belittled and disrespected by Dr. Howell, who has been accused of having poor communication skills and a dismissive attitude towards patient concerns. One client shared a disturbing experience of being hung up on by Dr. Howell during a phone call, leaving them feeling shocked and disheartened.The location's amenities, including wheelchair-accessible parking, restrooms, and entrance, are a positive aspect of the facility. The availability of debit and credit card payments is also a convenient feature. However, these positives are overshadowed by the negative experiences shared by some clients.It's worth noting that Dr. Howell's behavior has been singled out as a major issue, and his attitude has been described as unprofessional and unempathetic. While some clients may have had positive experiences, the overwhelming majority of feedback suggests that this location has significant room for improvement in terms of patient care and respect.Despite the rating of 1.0 from third-party sources, the overall experience may vary depending on individual circumstances. However, based on the feedback provided, it seems that this location may not be the best choice for those seeking compassionate and respectful medical care.