This medical practice seems to be well-established and trustworthy, with a long history of excellent customer service. Dr. Mary Pepine has a reputation for being caring and attentive to her patients' needs. Her dedication to patient care is evident in her willingness to go above and beyond, even contacting patients on weekends and evenings to check in after procedures.The office seems to be well-organized, with appointments usually available in a timely manner. However, it's worth noting that the office staff's attention to detail can be lacking at times, as seen in the rare instance of a patient's appointment being cancelled due to incomplete information.The office features a clean and accessible environment, with wheelchair-friendly amenities such as a restroom and parking lot. Accepting NFC mobile payments, debit cards, and credit cards, the office makes it convenient for patients to make payments.Unfortunately, this office has had some issues with customer service. In one instance, the office staff was unhelpful and unprofessional, leading to a patient feeling frustrated and misunderstood. It's clear that this is not the standard experience for most patients, but it's still worth noting as a potential concern. Overall, this medical practice seems to be a reliable choice for those seeking dermatological care, with the caveat that it's essential to be mindful of potential issues with office staff.