This medical practice has a good overall reputation, but there are some areas for improvement. The quality of care seems to be inconsistent, with some patients expressing concerns about communication and follow-through. However, the practice is very accessible and convenient, with wheelchair-accessible parking, entrance, and restroom facilities. Patients can make appointments, which is a good planning feature, and the practice accepts debit and credit cards for payments. Unfortunately, the rating system shows only a 1.0 star rating, which is disappointing given the positive features of the practice. One of the main issues seems to be the doctor's demeanor and communication style, with some patients feeling that they were not treated with care and respect. This is a major concern and needs to be addressed.The practice is located in a convenient building, and it's good to see that they have a co-branding relationship with Dr. Mark Patterson. However, this needs to be balanced with improving the quality of care and communication with patients. It's also worth noting that the practice has a feature of appointments recommended, which is a good way to manage patient flow and ensure that patients receive timely attention.Unfortunately, the lack of genuine communication and follow-through seems to be a recurring issue, with some patients feeling frustrated and deciding to seek care elsewhere. This is a shame, as the practice has many positive features and a convenient location.