This location has a mix of positive and negative feedback. Many reviewers praise the quality of care provided by Dr. Mariam A Esat, describing her as caring, knowledgeable, and dedicated to helping her patients. Some reviewers have had positive experiences with the staff, finding them to be helpful and courteous.
However, several reviewers have reported issues with the wait times, with some reporting waiting for 3 hours or more to see the doctor. Some reviewers have also expressed frustration with the staff's communication and organization, citing instances of long wait times, unreturned calls, and unprofessional behavior.
There are also concerns about the practice's ability to manage appointments and communication with patients. Several reviewers have reported issues with rescheduling appointments, receiving callbacks, and receiving test results.
Some reviewers have also commented on the practice's use of telehealth services, with some finding it to be convenient and others expressing frustration with the technology and lack of personal interaction.
Overall, this location has room for improvement in terms of customer service, communication, and appointment management. While Dr. Esat is clearly a skilled and caring physician, the practice's shortcomings may be a concern for some patients.
One of the main issues with this location is its inability to manage patient appointments and communication effectively. Many reviewers have reported long wait times, unreturned calls, and unprofessional behavior from the staff. This can be frustrating and stressful for patients, especially those who are already dealing with health issues.