The medical service office at Building 18928 on Dale Mabry Hwy Highway in Lutz City seems to be a decent place for those in need of internal medicine care. The staff, including Dr. Maher Z. Hanna, MD, and the office staff, have received praise for their pleasant and caring nature. The office offers a variety of payment options, including NFC mobile payments, debit cards, and credit cards, which is convenient for patients. They also have wheelchair-accessible parking and entrance, making it easier for people with mobility issues to visit. However, there have been some concerns raised about the quality of care. Some patients have experienced long wait times, with appointments running over an hour late, and have even reported mistakes made by the doctor, such as incorrect prescriptions. It's worth noting that the office has received mixed reviews, with some patients giving it high ratings and others being very dissatisfied. One patient even reported a serious incident where the doctor's negligence led to a family member being rushed to the emergency room. Overall, the office seems to have its strengths and weaknesses. While some patients have had positive experiences, others have raised concerns about the quality of care and the office's ability to provide timely and accurate services.