Tampa Bay
Dr. Luis Herrera-Behr, MD
34.20
34.20
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
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The location is a family practice physician's office run by Dr. Luis Herrera-Behr, MD. The staff is friendly and knowledgeable, with many patients expressing their appreciation for the doctor's bedside manner and willingness to take the time to address their concerns. Some patients have reported a high level of care and attention, feeling like they have a personal doctor rather than just a physician. The office has made an effort to accommodate patients with disabilities, with wheelchair-accessible restrooms, parking, and entrance.However, there have been some issues with communication, with a few patients reporting difficulty getting in touch with the office or not receiving timely responses to phone calls and messages. Some patients have also expressed frustration with the office's handling of prescription refills, requiring multiple calls and visits to obtain medication. Additionally, one patient reported having to wait an hour or more for their appointment, citing the doctor's tendency to run late.Despite these issues, many patients have expressed their loyalty to the doctor and his staff, with some reporting a decade or more of care. Overall, the location seems to provide high-quality care, but may benefit from improvements in communication and appointment management.
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