This business is located at Building 1714, SW 17th St Street in Ocala City. Dr. Lisa Young, MD is the primary physician. The office is accessible for people with disabilities, having a wheelchair-accessible restroom, parking lot, and entrance. The business has a strong online presence, with a website and a listing on a business directory.
The working hours are fixed, from 8 am to 5 pm, Monday to Friday. It's recommended to make appointments in advance, and the office accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.
The quality of the services provided is commendable, with most patients praising Dr. Young's professionalism, bedside manners, and attention to detail. Many reviewers have been impressed with the doctor's willingness to listen and answer their questions, as well as her expertise in treating conditions like diabetes.
Some reviewers have mentioned that the front desk staff could be more helpful and responsive. One reviewer had a poor experience with the phone reception, and another reviewer mentioned difficulty in getting medication refills. These issues highlight the need for improvement in the office's customer service and administrative processes.
Despite these issues, the overall rating suggests that the business is doing a good job in providing quality services to its patients. The innovativeness of the business is also noteworthy, with some reviewers mentioning the use of advanced equipment, such as ultrasound machines.
However, the main issue here is the inconsistent customer service, which can be frustrating for patients. The office should strive to improve its communication and administrative processes to provide a better experience for its patients.