This business location is a medical service with an orthopedic surgeon, Dr. Katulle K. Eaton, MD. The office has a wheelchair-accessible entrance, parking lot, and restroom, making it convenient for patients with mobility issues. The business accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.The working hours are from Monday to Thursday from 8am to 5pm and Friday from 8am to 12pm. It is recommended to make appointments in advance.The clients' feedback shows a mixed reaction to the business. Some patients had a positive experience with Dr. Eaton and his team, praising their professionalism, kindness, and excellent care. They were satisfied with the treatment and the results, and some even recommended the business to others.However, there are also some negative reviews. One patient was unhappy with the waiting time and the treatment they received from the staff, stating that they were "disrespectful" and "unprofessional." Another patient was unhappy with the doctor's bedside manner, stating that they were "interrogated" and "dismissed."The business seems to have a good reputation, with a 4.2-star rating on third-party review platforms. The business has also responded to some of the negative reviews, thanking the patients for their feedback and apologizing for any inconvenience caused.The main issue with this business is the mixed reaction from patients. Some were satisfied with the care and the results, while others were unhappy with the treatment and the staff's behavior. It is essential for the business to address these concerns and improve the customer experience to maintain a high rating and reputation.Some patients have highlighted the excellent care they received from Dr. Eaton and his team, praising their professionalism, kindness, and excellent care. They have also mentioned the wheelchair-accessible entrance, parking lot, and restroom, making it convenient for patients with mobility issues.Overall, the business seems to have some strengths, such as its good reputation, excellent care, and convenient facilities. However, it also has some weaknesses, such as the mixed reaction from patients and the need to improve the customer experience.