The business is located at Building 2075, Little Rd Road, Trinity City, and offers medical services in the category of Urology. The staff at the office is very friendly and welcoming, as seen in many positive reviews. Dr. Juan N. Otheguy, MD, is highly praised by his patients for being caring, informative, and having a great bedside manner.Some patients have reported having to deal with long wait times or frustration when trying to schedule appointments or get refills, which can be inconvenient. However, the quality of care and professionalism of Dr. Otheguy and his staff have been consistently high.One issue that stands out is the reported lack of consideration for patients without insurance, as seen in one review where a patient was told that Dr. Otheguy no longer sees patients who pay cash. This might be a concern for some potential patients.The business has a convenient payment system, accepting NFC mobile payments, debit cards, and credit cards. They also have wheelchair-accessible restrooms, parking lots, and entrances. The office is open from Monday to Friday, 8:30 am to 5:00 pm, and is closed on weekends.Overall, the business has a good reputation and provides quality medical services, but there are some areas for improvement, such as considering patients without insurance and improving communication with the office staff.