Tampa Bay
Dr. Joseph L. Ratchford, DDS
19.10
19.10
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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This dentist's location has several issues. It has a negative rating overall. Several clients have had bad experiences with the front office staff, including a rude and unhelpful person who answers the phone and a billing manager who is dishonest about costs and charges. The dentist himself has a nice personality but is poorly skilled, with some clients experiencing problems with their work. The location has a long history of poor customer service, with clients being misled about appointments, charges, and insurance coverage. The billing manager has been known to lie about calling clients to remind them of appointments and about leaving messages. Some clients have also experienced problems with billing, with the location blaming them for issues that are not their fault. The location's customer service is unhelpful and unapologetic, with clients being left to deal with the consequences of the location's mistakes. The dentist has also been known to be dishonest about the quality of their work, with some clients experiencing problems with crowns and other procedures. Unfortunately, this location has a history of not taking responsibility for their mistakes and of being unhelpful to clients. They have a long list of disappointed clients who have been left to deal with the consequences of their poor service. Despite their nice location and hours, this dentist's location is not a good choice for anyone looking for quality dental care.
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