Tampa Bay
Dr. John J. Collins, MD
47.14
47.14
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Innovativeness
Pricing
Quality
Overall
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This pediatrician's office has a mixed reputation among patients. On the positive side, patients generally praise the doctor's care and the office's professionalism. Many reviewers have mentioned that Dr. Collins is a caring physician who takes the time to explain things to his patients. The staff is often described as friendly and helpful.However, some patients have experienced issues with the office's phone system and scheduling. A few reviewers have reported being put on hold or transferred to voicemail when trying to make an appointment, and one patient even reported being told to contact their insurance company to get help with scheduling.One of the main issues with this office is the quality of the front desk staff. A few patients have reported being treated rudely or unhelpfully by the person answering the phone. This has left a few patients feeling frustrated and concerned about the level of care they will receive.Despite these issues, the office itself is well-maintained and accessible. The building has a wheelchair-accessible entrance, parking lot, and restroom. The office also accepts credit cards and debit cards for payment.Overall, while this pediatrician's office has its strengths and weaknesses, it seems that the quality of care is generally high, but the office's customer service could use some improvement.
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