This medical service location is a reputable and reliable choice for those seeking high-quality care. Dr. Joe E. Whitaker, MD, and his staff are well-respected and knowledgeable in their field. Patients praise Dr. Whitaker's expertise and excellent bedside manner, with many having been loyal patients for decades. The staff is also commended for their friendliness and helpfulness. However, there are a few red flags that need to be addressed.Firstly, the non-medical office staff has been reported to be unprofessional and incompetent, with one patient experiencing significant frustration when trying to schedule an appointment. This is a major concern, as it can impact the overall experience and trust that patients have in the practice.Additionally, there have been issues with phone calls being answered and returned in a timely manner, with some patients having to wait for extended periods or being hung up on.Despite these issues, the practice has a strong reputation for quality care and is well-regarded by its patients. However, it's essential for the practice to address these concerns to ensure that all patients receive the best possible experience.It's worth noting that the practice has a convenient location, wheelchair-accessible facilities, and accepts various payment methods, including NFC mobile payments and credit cards. They also have a online appointment system, making it easy to schedule an appointment.Overall, while there are some areas for improvement, this medical service location is a good choice for those seeking quality care and convenient services.