This medical facility, located at Building 1100, Cypress Glen Cir Circle in Kissimmee City, has received a mix of reviews from patients. Some patients have praised the quality of care provided by the doctor, particularly Dr. Jermania Estevez, who has been described as caring, professional, and compassionate. Patients have also appreciated the doctor's willingness to take the time to listen to their concerns and explain things thoroughly.However, there are also several negative reviews that highlight issues with the administrative staff, including long wait times, unresponsive phone service, and a lack of communication. Some patients have reported being left on hold for extended periods or having difficulty getting their prescriptions refilled. Others have expressed frustration with the staff's behavior, describing them as unresponsive, unsupportive, and even abusive.One patient noted that the doctor's office has "gone downhill" and that the waits are now "hours" long. Another patient reported being told that their appointment was cancelled without being notified, which caused them unnecessary stress and inconvenience.The facility's amenities, such as the wheelchair-accessible restroom, parking lot, and entrance, are a plus. The facility's working hours, which include extended hours on weekdays, are also convenient for many patients.Overall, while some patients have had positive experiences at this facility, others have been left feeling frustrated and dissatisfied with the administrative staff's performance. The facility's high pricing score suggests that patients are willing to pay for the quality of care provided by the doctor, but the lack of attention to administrative details has soured some patients' experiences.