This business location is a dermatologist's office with a good reputation. The office has a clean and well-maintained environment, with a friendly and professional staff. The staff is wheelchair accessible and has parking and entrance facilities for people with mobility issues. The office accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. However, there seems to be an issue with customer service, as some customers have reported being treated condescendingly, patronizingly, and rudely. This has led to a loss of business and a negative review. Dr. Jennifer Trent, the main doctor, seems to be knowledgeable and caring, but the office's customer service needs improvement. Despite the good quality of care, the pricing and innovativeness scores are lower due to the inconsistent customer service experience.