The staff is known to be honest and great people, which makes the experience enjoyable. The dentists are accommodating and will go to bat for their patients with insurance companies. On the other hand, the office may be somewhat dated, which could affect the overall quality of the service. However, the dentists are nice and do a good job. There have been cases where patients were unable to get an appointment because of their insurance coverage, which can be frustrating. The insurance company may be at fault in some cases, but this does not excuse the dentist's office for not communicating clearly. It's worth noting that the dentist refused to see a patient who had a lost filling and was in pain, but only because the patient refused to pay for the X-rays upfront. This behavior is unacceptable and may be a red flag for some people. Overall, the office is a good option for those who have a good insurance plan, but it may not be the best choice for those who have issues with their insurance. The accessibility features of the office, such as the wheelchair accessible restroom and parking lot, are a plus. The office also accepts NFC mobile payments, debit cards, and credit cards.