This location has several reliable providers, including Dr. James A. Lucio, MD, who is described as a compassionate, knowledgeable, and great doctor. However, there are also concerns about the quality of care provided by the staff, with some reviewers reporting difficulty in getting appointments or having their phone calls answered. Additionally, there are issues with communication between staff members and with patients, with some reviewers reporting being transferred multiple times or being hung up on. On the positive side, the office has amenities such as a wheelchair-accessible restroom and parking lot, and accepts various payment methods, including credit cards and debit cards. However, the overall experience seems to be marred by a lack of care and concern from the staff, with some reviewers stating that they felt neglected or ignored.Some of the common issues that have been reported include:* Difficulty in getting appointments or having phone calls answered* Poor communication between staff members and with patients* Long wait times on the phone or in person* Lack of care and concern from the staffIt's worth noting that Dr. Lucio himself is a professional and a great doctor, but the issues seem to be with the staff rather than the doctor.